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Frequently Asked Questions
This summary addresses key issues related to accounts, products, deposit and withdrawal protection, and platform usage, providing you with the information you need quickly.
Document Index
Account Information
Regarding fund protection
Regarding the trading products
Regarding the trading platform
Account Information
What are the differences between a standard account and an ECN account?
Standard accounts use floating spreads as the main cost and do not charge separate trading commissions. They have a relatively lower minimum deposit and a simpler structure, making them suitable for most traders. ECN accounts, on the other hand, are typically aimed at clients with more trading experience and higher trading volumes. They use lower spreads and charge a $5 commission per lot, requiring a minimum deposit of $2,000.
How are commissions calculated for ECN accounts?
ECN accounts typically charge a fixed commission of $5 per standard lot. A portion of the commission is charged when opening a position, and the remainder is charged when closing the position.
Are the spreads for a standard account fixed or variable?
The standard account uses a floating spread model, which is adjusted based on market liquidity, major economic data/news releases, instrument activity, and changes in trading hours. During periods of high liquidity (such as the London and US session crossover), the spread is usually closer to the lowest level.
Are there any additional trading commissions charged for standard accounts?
Standard accounts typically use a "zero commission + floating spread" model, where no additional transaction commission is charged for opening or closing positions; the main transaction cost is the product spread.
What is the maximum leverage for a standard account? Will it be adjusted?
Standard accounts can support a leverage ratio of up to 1:1000, which will be automatically adjusted based on the net open positions of each trading instrument in the account. As the position size increases, the system will correspondingly reduce the available leverage ratio.
Does the standard account support Expert Advisors (EAs), hedging, and scalping?
Standard accounts support EA automated trading, hedging positions, and intraday short-term/high-frequency trading, but must comply with platform rules and risk control requirements.
Is trading on SBCFX completely free?
We are committed to providing a low-cost trading environment and have waived many common additional fees. As with all online trading platforms, trading any product involves transaction costs such as spreads or commissions. If positions are held overnight, overnight fees will be charged or issued according to product specifications.
Does SBCFX charge a management fee?
The platform does not charge any account management fees, and the account opening process is completely free, helping you start your trading experience without any burden.
Regulatory & Risk Disclosure:
SBCFX is an online brokerage brand operated under the Star Bridge Capital Group.
Star Bridge Capital Group Pty Ltd is authorized and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa, holding Financial Service Provider (FSP) license number 54813.
Star Bridge Capital Group Pty Ltd is regulated by the Australian Securities and Investments Commission (ASIC) and holds an Australian Financial Services Licence (AFSL), licence number 503908.
In addition, Star Bridge Capital Group is also a trading name of Topical Wealth International Ltd, which is regulated by the Seychelles Financial Services Authority (FSA) and holds a Securities Dealer License, license number SD077.
Star Bridge Capital Group Pty Ltd is an official member of the Financial Commission, an independent external dispute resolution (EDR) forum. This membership provides its clients with access to an impartial third-party mediation platform to help resolve complaints, with protection for eligible disputes of up to €20,000 per customer, backed by the Financial Commission's Compensation Fund.
The specific legal entity providing services to you depends on your jurisdiction and the applicable regulatory framework.
Risk Warning:
The services available on this website involve complex over-the-counter (OTC) derivative products, including leveraged instruments.
Due to the use of leverage, these products carry a high level of risk and may result in the rapid loss of all or part of your invested capital. Such products may not be suitable for all investors.
Before engaging in any trading or investment activities, you should carefully consider whether you fully understand how these products operate and whether you can afford to bear the associated risks.
To the maximum extent permitted by applicable law, neither this website nor any entities within the Star Bridge Capital Group shall be liable for any direct, indirect, incidental, consequential, or special losses arising from or in connection with any investment or trading activities.
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